Cookie Policy
All information relating to users’ personal data is kept confidential in compliance with applicable data protection legislation. The security of the online store is ensured through the following procedures:
Customer Identification:
Two credentials are used to identify the user/customer:
A) the Login ID (Username) and
B) the Secret Security Code (Password)
Each time the user/customer enters them, they gain fully secure access to their personal details. They may change their Secret Security Code (password) as often as they wish. The only person with access to their details is the user themselves, via the above credentials, and they are solely responsible for keeping them confidential from third parties. In the event of loss or leakage, the user must notify us; otherwise, we bear no responsibility for the use of the password by an unauthorised person. Our online store does not in any way disclose or publish the personal data and information of users/customers. Personal data is used exclusively for the proper execution of transactions.
Ensuring the Confidentiality of Your Personal Data in Transit:
To ensure the confidentiality of data in transit, the SSL 128-bit encryption protocol is used.
Encryption:
From the start to the end of the connection (online session) with the online store, all information and personal details of the user/customer are encrypted using the SSL 128-bit encryption protocol. Encryption is essentially a way of encoding information until it reaches its recipient, who can decode it using the appropriate key. Each time the user connects to the online store, all communication between the user’s computer and our website is encrypted using a 128-bit key.
Login ID (Username) & Security Code (Password):
To log in to the online store, the user uses two credentials: the Login ID (Username) and the Secret Security Code (Password). The online store allows the user to change their Secret Security Code (password) as often as they wish.
Personal Data – Transaction Confidentiality:
Users’ details (name, email address, home address, landline, mobile phone, etc.) and the transactions of the online store’s users are considered confidential. By providing their details in the course of their transactions, users consent to and accept the forthcoming processing of this personal data for the purposes of a smooth and convenient transaction between the parties, as well as the transfer of this data to specifically designated recipients, namely the company’s employees, for the purpose of fulfilling the contract being concluded. It is confirmed that only authorised employees have access to transaction information, and only when necessary, e.g. to process orders. Our Company undertakes not to disclose customers’ details or their transactions, unless it has written authorisation from the customers themselves, or this is required by a court order or a decision of another public authority.
Cookies:
We use cookies to ensure the best possible operation of our website, proper user navigation, logging in and moving between pages, as well as to deliver advertising content. Cookies are also used to analyse how visitors use our website, how they navigate, or whether they encounter any problems. All information collected by these cookies is anonymous and is used solely to improve the structure and content of the website.
Cookies are stored on the user’s computer and can be removed at any time. In every browser, either under Settings or under Privacy and Security, you will find your browsing history and can delete it if you wish. Cookies do not store email addresses or phone numbers.
The cookies we use are:
A) Strictly necessary cookies
These cookies are essential for the proper operation of our website and to enable the user to navigate it and use its features, such as accessing secure areas of the website. Without these cookies, some of the website’s services and functions, such as the shopping cart or online payment, cannot be provided.
B) Performance cookies
These cookies collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from web pages. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. It is used only to improve the way the website works.
C) Functionality cookies
These cookies allow the website to remember the choices the user makes and provide more personalised features. These cookies may also be used to remember changes the user has made to the website, or to provide services they have requested, such as chat conversations or the use of social media.
D) Targeting/advertising cookies
These cookies are used to deliver advertisements (Google Ads, Facebook) that are more relevant to the user and their interests. They are also used to send targeted advertising or offers, to limit the number of times an advertisement is shown, and to help measure the effectiveness of advertising campaigns. They are usually placed to remember your visit to a website and share this information with other marketing channels. By disabling cookies or withdrawing your consent, some website functions will not be available.
Deletion of personal data
Upon your request by email, your personal data will be permanently deleted and will not be shared in any way with anyone.
